No feedback regarding damaged goods.

I purchased a bedroom suite from Russels Nigel last year September, which I specifically asked them to deliver to me on the 25th of October which was on a Saturday because I knew I would be at home to inspect the furniture myself when delivered but they refused saying that the bedroom suite would be sold out. They delivered the bedroom suite the following week while I was at work and I had to get someone to be there on the day of delivery. When I evetually opened the furniture the mirror was broken which I informed them about and the Manager told me that it was my fault. Only after having argued with the manager and threatening to take my complaint to the JDG headoffice did he agree on replacing it. Now I'm sitting with a bedroom suite that's Vinyl is pealing off on the dressing table, the Vinyl is making bubbles on the headboard, the wardrobe doors are uneven, the pins which keeps the wardrobe together is coming loose, there are scratches on the furniture etc. I have informed Ryno Vos who is the manager of Russels Nigel but he keeps telling me he will get the call centre to contact me but they do not. I have been complaining since I got these items but NOTHING has been done.