JDG I WANT MY PAID UP LETTER

Very unprofessional and ******. I want my paid up letter, I have sent numerous emails with proof of settlement and I'm being ignored, after I was put in arrears for non existing arrears and had to pay. Never ever buy anything from stores that falls under JD Group. BRADLOWS,SLEEPMASTERS ETC. They are so unprofessional. I want my paid up letter and never ever want anything to do with them. Pathetic