JDG Financial Service, Worst Customer Service. Do not use them.

I have never experienced a worse company than this. Do not buy any products from the Retailers they provide finance to. I barely had an account with them for 2 months and they blacklisted me for an amount of around R340.00. Note that I have never missed a debit order. I contacted them - Note that you can only email ********** There is no reference number. No call center to assist you with false blacklistings.

After raising the issue with them they admit to the mistake even emailing me an apology letter. Hoping that everything was resolved I checked my credit report again. Low and behold I am now blacklisted for a measly R16.

I contact them again. Informing them that I am still in arrears according to my credit report. I send them a report/screenshot from clearscore(Cause it is free) to show them. Even FNB has me listed from Compuscan. I keep sending them emails as I do not get a response. Eventually they respond and inform me that I need to get a credit report from :

"Good day

We require that you contact the Credit Bureaus directly on the following numbers for the credit report:-

1) Experian : **********

2) Transunion : **********

3) XDS : **********

4) Compuscan : **********

5) Vericred: **********

6) CPB: **********

"

Now tell me as a sane person. Should I who was faulted by JDG pay out of my own pocket to get a report from each one of these places just so that I can clear a mistake of R16 rand. This is insane customer service. My credit rating has tanked.

I just needed to vent my frustration. I will be closing my account in November and will never buy a product at any of the stores that they provide finance to. This has left a real sour taste in my mouth.

For any JDG employees reading this my account number : ********** 099. But looking at your score on hellopeter I even doubt I will get anywhere with you.