JD Group, the company with out an ear.

<p>I would like to express my utter most disgust at the way JD Group conducts its busnisess and the way their consultants speak to customers, I bought furniture about two years ago from Morkels, upon signing the contracts I was never told that both items I was taking at the store were going to be itemized as two different accounts. It would happen that I would miss one or two payments but I would take it upon myself to pay for any outstanding amount. Now recently it has happened that I missed a payment but went to the store which I had purchased my furniture and manually paid the outstanding amount, ever since that day I have been hgetting calls from JD Group saying that one of the accounts is in the red. To my surprise I asked how come whereas I had made a manual payment. I was told that the amount had only reflected into one account. I went back to the store and asked them to contact JD Group to fix this error as I had no idea regarding this. I was told that the matter was being escallated, and that they would look into. Now everytime I get calls from JD Group regarding the so called account that is still in the red and when I explain the situation to them they except me to pay for the outstanding amount as it is only relfecting into one account. I now feel like a broken record every time I get calls from these people as it feels like I am being abused as the client and no one seems to be listening to me. I have to explain one thing every time to them and all I get is either I have to pay the oustanding amount or the matter is being escallated. Please Hello Peter I would really appreciate your assitance regarding this matter but to no avail. </p>