JD Group Falsifies Contract agreements on loan applications, JD Group makes false verbal commitments to consumers, JD Group gives false feedback on findings 02.12.2015, JD Group falsifies their call center records and states that any information an consu

<p>I would like for the JD Group to please explain the following to me as the consumer since this has been an complaint with this service provider since November 2015 and still has not been resolved:</p> <p> </p> <p>As per Title all mentioned breaches took place on aplication of an credit agreement with this service provider and this service provider then keeps you as the consumer liable for non payment to this account at all credit baruas while they take their time to give false feedback and does not keep to their verbal agreements that was made on the 17.11.2015 and the 18.11.2015 that your actions as the consumer was and I quote as per a Snr manager of this Service provider "fair".</p> <p>This Service provider then has your personal name reflect bad at all credit instatutes and you as the consumer whom decided to support this Service provider has to struggle to clear your name due to their falsification of information submitted, their false promises to provide brand new items and their false ease of mind to the consumer that they will process an cancelation within an time period of 2 working days.</p> <p> </p> <p>This same service provider then gets an legal representative tells you as the </p> <p>consumer that you will be held liable for any losses if this service provider experiences any losses due to the above mentioned.</p> <p> </p> <p>How can an Service provider want to hold us as consumers responcible for their actions?</p> <p>Now to any person or any consumer out there reading this due to above mentioned, what i will be stipulating in this complaint I have proof of recordings or in writing.</p> <p>Since I have already been told that if I am to share any information with any person regarding an alligation I will be held liable, so note I have no alligations since I have proof and all will be facts.</p> <p> </p> <p>Now if above ease of mind brought to the consumer was met by this service provider my name should have been cleared by all credit instatutes and the contract in dispute with this service provider should have been cancelled by COB 20.11.2015 current date is 17.05.2017 and this same credit agreement is still in dispute.</p> <p>My question to the JD Group is how can you tell an consumer that his actions was viewed as "fair" yet you refuse to cancel the contract?</p> <p>My question to the JD Group is how can you as the Service provider supply the consumer with floor units and place a consumer under the impresion that you have supp**** them with an new item?</p> <p>My question to the JD Group is how can you state you did not give consent to cancel a credit agreement if the following took place:</p> <p>1. An Snr Manager and to all whom is reading this please note this was what a Snr manager of this instatute stipulated to me as the consumer - "What do you suggest we do?" I as Consumer suggested that the constract be canceeled and JD Group is not to hold me liable for any loss of any goods.</p> <p> 1.1. Note the reaction of this Snr. manager was as follow - "I think this is fair"</p> <p> </p> <p>2. How can JD Group stipulate that no consent was given to the consumer if this same Snr mamanger has confirmed that the process should take two working days.</p> <p> 2.1. Is it not for the service provider to tell the consumer we do not agree with your actions and unfortunatlly due to the actions you took on the 16.11.2015 we will not be able to cancel this agreement if it was to be declined?</p> <p> </p> <p>My question to the JD Group is how can you have an NCR certificate yet you allow or view an contract to be legally binding if your staff memebers has falsified the information submiited by the Consumer on the aplication of this credit agreement?</p> <p>Can JD Group please explain to me how can you deny having any knowledge of an floor Item being supp**** to the consumer on "Dolus" gounds on the 11.04.2017 if the same person whom denies carrying any knowledge of such an complaint that was logged received the false foundings that was sent to my attention on the 02.12.2015 by the JD Group in writing.</p> <p>Can the JD Group please explain to me how can the JD Group in writing give feedback to all instatutes I reported them to, and as per letter recieved on the 02.12.2015 also confirmed JD Group stipulates I as consumer provided false information and did not log this complaint prior to the 16.11.2015.</p> <p>Now how is the above mentioned possible if a Snr Manager whom found my actions I took the 16.11.2015 to be "fair" how is it possible for her to have been able to confirm as per recording and proof I have that she could see all the prevous complaints regarding this matter and confirms nothing was done about it.</p> <p>Can JD Group perhaps confirm if her findings to view my actions as being "fair" not be based on those grounds perhaps?</p> <p>Now can JD Group please explain why is all these recordings suddenly dissapeared off your systems, because if JD Grou stipulate there are none how was it possible for her to have seen these complaints logged?</p> <p>Can JD group Please explain to me how is it possible that this same Snr manager confirmed on the 18.11.2015 that as per their system an JD Group representative whom she has instructed to phone me did phone me.</p> <p>Can JD Group please give me the proof of this call I received the 17.11.2015 as your system indicates and also please show an itemised call record confirming this call.</p> <p>Reason being I have a recording on the 18.11.2015 with this same Snr manager whom confirms that I never received such a call meaning again JD Group records false information on their systems making the consumer look like a person supplying false information.</p> <p>Now can JD Group please explain to me why would the ROM's personal assistant state in writning that I never informed JD Grou I withdrew my respncibilities from all their goods if I have a call recording indicating the oppisite.</p> <p>Can JD group please explain to me how is it possible for your current legal advisors to advise that you as the JD Group are busy with investigations if you already conducted an investigation and findings was sent in a letter on the 02.12.2015.</p> <p>Can JD Group please tell me how important is your clients wellbeing and safety, reason for asking is due to original complaint started as an item being supp**** to me holding an potentual hazard to me and my family.</p> <p>Can JD Group please provide me the turn around time on having this problem resolved, and in the intiriem it is atspected that the consumer should take a chance and safe gaurd your belongings.</p> <p>Can JD group please explain to me what would have happened if any person was injured and can JD Group please explain to me how the South African Justice system would have deldt with me on Dolus eventualis grounds.</p> <p> </p> <p>I look forward to your responce on above mentioned.</p> <p> </p> <p>I also loolk forward in the meeting that was declined today.</p>