*********** staff member

Today 23-12-2015 around 13:00 I called JD finance to find out why a debit order went through while my account has been settled. Unlucky me the phone was answered by a Tsholo who was not in a good mood, not willing to listen to what i had to say, and always talking yet not resolving my issue.<br> <br> I am not even sure if her name is really Tsholo because apparently it is JDG's policy for employees not to give out their surnames, this is according to Tsholo. <br> <br> I don't understand why South African companies insists on employing *********** staff or at least train their staff members: I dare you to call this number ***if you want heavy, day spoiling attitude. You get the filling you are not supposed to be calling that number as soon as it is answered.<br> <br> I asked to talk to their call centre supervisor, and none was given to me. Train your staff JDG and you are welcome to listen to the \quality control recording""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;340656;879944;27;5;0;1;0;0;5;15/12/23 16:23;206;NULL;15/12/23 14:52;15/12/23 12:57;Great attitude ;;Khetha;***;Khetha was helping us check in on Friday night and upon checking in she realised there were no seats available for us to sit together but we were travelling with my 2 year old son and made the necessary plans that allowed me to have a sit with my son. Thank you Kulula for training your staff to make considerations for parents and young kids. Khetha keep up the good work ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;933460;793962;16;2;0;1;0;0;2;15/12/23 17:32;206;NULL;15/12/23 15:57;15/12/23 14:06;ADSL line still not active after reporting fault;8,41E+12;;***;going on 4 weeks now, adsl line connection fault was reported. for well on 2 weeksi have been given the same vague story that the issue is being attended to by the technicians however no one has even been in the area since to work on the line. reason stated was a ground fault/break in connection. a call every 3rd or 4th day yields the exact same story. this is terrible and not surprising that other service providers are being resorted to. I swear if this fault is not attended to by the evening of the 25th I will be switching over to another company.<br> line number is ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;857207;793962;16;2;0;1;0;0;2;15/12/28 14:31;206;NULL;15/12/28 12:55;15/12/28 11:05;still no feedback or response!!;8,51E+12;;***;I have received no response from telkom after an email asking for my land line number.. I have posted on Hello Peter and sent numerous emails but nothing. I cant understand how such a big company cannot respond to my complaint or just pick up a phone and call me. I cancelled my ADSL which is a month to month contract. I was told i can cancel at anytime now Telkom has put off my ADSL line and is charging me for a whole month from dec 3rd to Jan 3rd???. I need to pay my telephone account but you cannot charge me for something you have put off. I have had a ADSL line with Telkom before and did not have this problem. I call in and ur incompetant call centre lady tells me to go to a store???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;97199;748438;22;2;0;0;0;0;2;15/12/29 13:11;206;NULL;15/12/29 11:33;15/12/29 9:45;WAITING 9 MONTHS FOR PAYMENT FROM MEDICAL AID;6,51E+12;CLAIMS;***;On 30 March 2015 an ortodontis account for was paid in full. Battled now for 10 months to get my money back from medical aid. After so many calls and emails always the same story and still no money. R23172.10 in their account now from 30 March 2015. The option for monthy payment was R1092.10. Now they want an account for the monthly installment options. We Settled the account. What dont you understand??? The monthly payment was option to help you if you cant settle account in full!!! They have all the paperwork. the Dr phoned and explained the account but still they dont want to pay because now they need something else. Now the dr is closed till 13/1/2016. Nearly 1 year later when will i get my money!!! Hopeless stay away from SABMAS. every month we phoned and asked what they need and we forward all the documents but still not enough info to do the payment. Really I pay a fortune every month for my monthly contribution and that is the way they treat their patients. Just not impressed. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;934527;357;16;2;0;1;0;0;2;15/12/31 11:30;206;NULL;15/12/31 10:02;15/12/31 8:04;Poor service;I***;;***;I called Vodacom Call Centre on Tuesday the 29 December 16 about the debit that keeps going up. I was told that it was for a ' Borrowed airtime' , surprisingly it does not show anything on the statement. I get 2 GB every month and I do not even use 1 GB , so I wouldn't borrow airtime from Vodacom and I know that I have never done anything like that.<br> <br> My question is , why is it not showing on the statement , I except them to be transparent, this shows how unprofessional they are , and this is unacceptable.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;513853;893260;16;2;0;1;0;0;2;16/01/04 16:40;206;NULL;16/01/02 14:55;16/01/02 13:14;Oficcialy the WORST service provider in SA;8,40E+12;;***;I have been with MTN for just over 10 years via Nashua Mobile. Since i have been with MTN directly it has been nothing but disaster! I was in your fourways store this morning and the lady that \helped\"" or rather didnt help me was nothing but disinterested . I wanted to cancel my contract with MTN and migrate my number to Vodacom . The lady offered very little help.. I then come to my billing issue . In November i was billed R4060 . this was VERY unusual for me as my bill is NEVER this high. I paid the bill as i simply had no time to query this. I checked my December bill on the email that gets sent me and my bill shows its R2900 Yet i was billed R4600 ??When calling your call center the lady that answered the phone was NO help to me what so ever. All she could tell me is that it is data charges. I have COULD NEVER have incurred Data charges in December of over R2000.00 as i was on honeymoon! WHAT IS GOING ON! I WANT ANSWERS!!!!! For the last 8 months my service has been incorrectly suspend too! And NOBODY can give me a solution or answers as to why! I want my contract cancelled ASAP so that i can go to Vodacom who actually want my business! i also want answers regarding billing!!"""