kM
kerina M

1 reviews | Active since Sept 2013

14 Mar 2016, 12:08

Disclosing of personal information

Please note on Saturday there was a consultant that contacted my land line at home. There was a gentlemen that picked up the phone. 1 of your consultants had called & disclosed all my information to the person that answered. I am well aware that you are not allowed to speak to anyone but the account holder themselves. It is rather disappointing to know that our personal can just be given out to anyone. Even if the person is related you are NOT allowed to give any client information out to anyone but the client themselves . You are allowed to leave a message but not discuss the content of the phone call. I want the person responsible to contact me directly or I will take this further with consumer watch as you not allowed to do such things. The call was made on Saturday (12/03) in the morning .

0
Replies (1)
JD Financial Services
JD Financial Services's reply14 Mar 2016, 12:24
Official
Hello Missy M,

(Acknowledge)

Please note that we aware of your complaint and we're still busy with our investigation.

Kind Regards,
JDG Financial Services
***
A division of JDG Trading (Pty) Limited. Reg no. *** / NCRCP41.
An authorised Financial Services Provider.