Defective lounge suite

I purchased a lounge suite at Joshua Doore Port Alfred in April 2016 and they were delivered the same month. In December my family notice that it is starting to tear and I immediately contacted Lisa the store Manager who promised me that she is going to log the complaint with the call centre.<br> <br> On 13 January 2016 she called and advised me that the part that is damaged is not covered by manufacture warranty, based on pictures that I sent her. My issue is that no one came to have a look at the lounge suite all this is based on pictures that I sent her, the next problem is that I did not buy the goods from the manufacturer but from you Joshua Doore and I expect you to go take back your defective goods and give me my money back