A very unhappy and disappointed customer

<p>Hi i would like to express my utter most discust and frustration about the jdgroup customer service and way of doing business .My mom went to morkels protea mall several time to make a cell phone claim and was given a bad customer service how ever the claim got approved but the amount she was offered was far less than the amount of the actual phone which is not part of the agreement that was made at the time of sale and then I assisted my mom by helping her email the JD group regarding the matter on the 29 July 2017 they still have not rep**** to the email</p>