mB
marche B
1 reviews | Active since Jul 2017
21 Jan 2025, 15:02
Worst Unreliable bunch of people
It's sad that we have to use this pharmacy to obtain our medication....I called them last week already and uploaded my script same day and I still haven't received my medication l, I advised the clerk that it's urgent that I have my meds delivered asap as I'm running low, I'm now at the point where I don't have anything and they still haven't delivered....it's really embarrassing that bonitas is working with such a unreliable pharmacy, disgusting service if u ask me
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Marara Pharmacy's replyOfficial
22 Jan 2025, 15:54Dear Marche B,
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We understand how important it is to receive your medication promptly, and we are truly sorry for the delay and frustration this has caused.
Please know that we take this matter seriously and will investigate why your order has not been processed as expected. I will personally follow up with the pharmacy to ensure immediate action is taken, and your medication is delivered as soon as possible.
Your feedback is valuable to us, and we will work to ensure that this does not happen again in the future. If you need any immediate assistance or have further concerns, please don’t hesitate to reach out directly to us on ***.
We deeply appreciate your patience during this time.
Regards,
Marara Customer Experience team.
Regards,
Marara Customer Experience team.
Marara Pharmacy's reply22 Jan 2025, 15:54
Official
Dear Marche B,
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We understand how important it is to receive your medication promptly, and we are truly sorry for the delay and frustration this has caused.
Please know that we take this matter seriously and will investigate why your order has not been processed as expected. I will personally follow up with the pharmacy to ensure immediate action is taken, and your medication is delivered as soon as possible.
Your feedback is valuable to us, and we will work to ensure that this does not happen again in the future. If you need any immediate assistance or have further concerns, please don’t hesitate to reach out directly to us on ***.
We deeply appreciate your patience during this time.
Regards,
Marara Customer Experience team.
Regards,
Marara Customer Experience team.