M
MELLISHA
1 reviews | Active since Sept 2021
30 Sept 2025, 10:49
WORST service imaginable!
Marara Pharmacy can't get anything right! I'm so fed up to have to deal with this *********** bunch. Two weeks ago I put in a request on your web chat service to exclude a tablet, then on 27 Sept you claimed for it from Bonitas - *****! Now I phoned it, was put on hold till the line died. I'm not paying for that table and I'm going to report you to Bonitas for a *****ulent claim. My query is still not resolved!!!!!!!
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Marara Pharmacy's replyOfficial
06 Oct 2025, 13:07Dear Mellisha
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience caused.
Please be assured that your concerns have been noted and escalated to the relevant department for further intervention. Corrective measures are being implemented to ensure that this does not happen again in the future.
Regards
Marara Customer Experience Team
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience caused.
Please be assured that your concerns have been noted and escalated to the relevant department for further intervention. Corrective measures are being implemented to ensure that this does not happen again in the future.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply06 Oct 2025, 13:07
Official
Dear Mellisha
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience caused.
Please be assured that your concerns have been noted and escalated to the relevant department for further intervention. Corrective measures are being implemented to ensure that this does not happen again in the future.
Regards
Marara Customer Experience Team
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience caused.
Please be assured that your concerns have been noted and escalated to the relevant department for further intervention. Corrective measures are being implemented to ensure that this does not happen again in the future.
Regards
Marara Customer Experience Team