TT
Thys T
1 reviews | Active since Sept 2020
26 Oct 2025, 21:56
Worst service
This company does not even deserve a one star. Marara has the worst customer service its one thing after the other. It started with them not delivering my moms meds and as soon as that was sorted, i started receiving invoices on levies that my doctor stated i shouldn't be paying since a movitional letter was sent to them regarding this issue. I can never seem to win with them its one thing after the other.
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Marara Pharmacy's replyOfficial
04 Nov 2025, 15:52Dear Thys Thoka
We are sorry to hear that you are not satisfied with our service.
Please note that we attempted to contact you to discuss your complaint but were unfortunately unable to reach you.
According to our records, the co-payment issue was resolved in March, and your dependent's November medication was successfully delivered on 03 November 2025.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team
We are sorry to hear that you are not satisfied with our service.
Please note that we attempted to contact you to discuss your complaint but were unfortunately unable to reach you.
According to our records, the co-payment issue was resolved in March, and your dependent's November medication was successfully delivered on 03 November 2025.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply04 Nov 2025, 15:52
Official
Dear Thys Thoka
We are sorry to hear that you are not satisfied with our service.
Please note that we attempted to contact you to discuss your complaint but were unfortunately unable to reach you.
According to our records, the co-payment issue was resolved in March, and your dependent's November medication was successfully delivered on 03 November 2025.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team
We are sorry to hear that you are not satisfied with our service.
Please note that we attempted to contact you to discuss your complaint but were unfortunately unable to reach you.
According to our records, the co-payment issue was resolved in March, and your dependent's November medication was successfully delivered on 03 November 2025.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team