JZ
Jade Z
1 reviews | Active since May 2022
01 Jul 2025, 16:05
Worst pharmacy ever!!!
Every month there is an issue. Non of the agents follow through with anything they agree to. I’d rather pay the 30 percent additional co payment elsewhere than continue to use them. They are *********** and just useless. I will not spend another cent on their poor services.
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Replies (1)
Marara Pharmacy's replyOfficial
05 Jul 2025, 10:13Dear Jade,
Thank you for taking the time to share your feedback.
We sincerely apologize for the continued frustration and inconvenience you have experienced with our service. We completely understand how upsetting it must be when expectations are not met, and follow-through is lacking.
Please know that your concerns are taken very seriously.
What you’ve described is not the standard of service we aim to provide, and we are truly sorry for the repeated disappointments.
Your trust is important to us.
Your feedback helps us identify areas where we need to improve, and we remain committed to doing better.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback.
We sincerely apologize for the continued frustration and inconvenience you have experienced with our service. We completely understand how upsetting it must be when expectations are not met, and follow-through is lacking.
Please know that your concerns are taken very seriously.
What you’ve described is not the standard of service we aim to provide, and we are truly sorry for the repeated disappointments.
Your trust is important to us.
Your feedback helps us identify areas where we need to improve, and we remain committed to doing better.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply05 Jul 2025, 10:13
Official
Dear Jade,
Thank you for taking the time to share your feedback.
We sincerely apologize for the continued frustration and inconvenience you have experienced with our service. We completely understand how upsetting it must be when expectations are not met, and follow-through is lacking.
Please know that your concerns are taken very seriously.
What you’ve described is not the standard of service we aim to provide, and we are truly sorry for the repeated disappointments.
Your trust is important to us.
Your feedback helps us identify areas where we need to improve, and we remain committed to doing better.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback.
We sincerely apologize for the continued frustration and inconvenience you have experienced with our service. We completely understand how upsetting it must be when expectations are not met, and follow-through is lacking.
Please know that your concerns are taken very seriously.
What you’ve described is not the standard of service we aim to provide, and we are truly sorry for the repeated disappointments.
Your trust is important to us.
Your feedback helps us identify areas where we need to improve, and we remain committed to doing better.
Best regards
Marara Customer Experience Team