mB
morne B
1 reviews | Active since Oct 2018
27 Mar 2025, 15:41
Worst DSP Marara Pharmacy
Worst than Worst DSP Bonita's has chosen to deliver chronic medication. I have been without my Epileptic tablets and high blood pressure for days now with no feedback or response from Marara Pharmacy - Best is to cancel your medical aid and move over to someone that can help
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Marara Pharmacy's replyOfficial
28 Mar 2025, 11:16Dear Morne D,
Thank you for sharing your concerns, and I am truly sorry for the frustration you are experiencing. I completely understand how crucial it is for you to receive your chronic medications on time, especially for conditions like epilepsy and high blood pressure.
Please accept our sincere apologies for the delay and lack of communication from Marara Pharmacy.We take your feedback seriously, and I want to assure you that we are actively investigating this issue to determine the cause of the delay and to ensure it is resolved as soon as possible.
This is certainly not the level of service we strive to provide, and we are committed to improving both our response times and the delivery of your medications moving forward.
In the meantime, I would be happy to personally assist you in getting your medications delivered without further delay.
We value your feedback, and we truly hope to regain your trust and satisfaction. Again, we apologize for any inconvenience this has caused and thank you for your patience as we work to resolve this matter.
Regards,
Marara Customer Experience team.
Thank you for sharing your concerns, and I am truly sorry for the frustration you are experiencing. I completely understand how crucial it is for you to receive your chronic medications on time, especially for conditions like epilepsy and high blood pressure.
Please accept our sincere apologies for the delay and lack of communication from Marara Pharmacy.We take your feedback seriously, and I want to assure you that we are actively investigating this issue to determine the cause of the delay and to ensure it is resolved as soon as possible.
This is certainly not the level of service we strive to provide, and we are committed to improving both our response times and the delivery of your medications moving forward.
In the meantime, I would be happy to personally assist you in getting your medications delivered without further delay.
We value your feedback, and we truly hope to regain your trust and satisfaction. Again, we apologize for any inconvenience this has caused and thank you for your patience as we work to resolve this matter.
Regards,
Marara Customer Experience team.
Marara Pharmacy's reply28 Mar 2025, 11:16
Official
Dear Morne D,
Thank you for sharing your concerns, and I am truly sorry for the frustration you are experiencing. I completely understand how crucial it is for you to receive your chronic medications on time, especially for conditions like epilepsy and high blood pressure.
Please accept our sincere apologies for the delay and lack of communication from Marara Pharmacy.We take your feedback seriously, and I want to assure you that we are actively investigating this issue to determine the cause of the delay and to ensure it is resolved as soon as possible.
This is certainly not the level of service we strive to provide, and we are committed to improving both our response times and the delivery of your medications moving forward.
In the meantime, I would be happy to personally assist you in getting your medications delivered without further delay.
We value your feedback, and we truly hope to regain your trust and satisfaction. Again, we apologize for any inconvenience this has caused and thank you for your patience as we work to resolve this matter.
Regards,
Marara Customer Experience team.
Thank you for sharing your concerns, and I am truly sorry for the frustration you are experiencing. I completely understand how crucial it is for you to receive your chronic medications on time, especially for conditions like epilepsy and high blood pressure.
Please accept our sincere apologies for the delay and lack of communication from Marara Pharmacy.We take your feedback seriously, and I want to assure you that we are actively investigating this issue to determine the cause of the delay and to ensure it is resolved as soon as possible.
This is certainly not the level of service we strive to provide, and we are committed to improving both our response times and the delivery of your medications moving forward.
In the meantime, I would be happy to personally assist you in getting your medications delivered without further delay.
We value your feedback, and we truly hope to regain your trust and satisfaction. Again, we apologize for any inconvenience this has caused and thank you for your patience as we work to resolve this matter.
Regards,
Marara Customer Experience team.