BM
Brendon M
1 reviews | Active since Sept 2020
06 Jan 2025, 10:15
Will die because no service
If you want to die, then allow Marara Pharmacy to do your chronic meds, they are the worst company to deal with. You will have to move mountains just to get an answer or for them to answer the phone. I have to buy my medicine because my wonderful medical aid Bonithas feel Marara Pharmacy is good, make me concerned about my medical aid. Advise to everyone, you better of paying a little bit more for quality service. Stay away from Bonithas as well.
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Marara Pharmacy's replyOfficial
07 Jan 2025, 11:39Dear Brendon M,
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the importance of timely and reliable service, especially when it comes to chronic medication.
Please know that we take all feedback seriously and are constantly working to improve our customer service to meet the expectations of our valued clients.
Regarding the issues you've raised, we regret that our response times and communication have not met your needs. Our team is committed to making improvements, and we will look into the specific concerns you've mentioned to ensure a more seamless experience moving forward.
We also understand your concerns about your medical aid, and we want to assure you that we are continuously working to provide high-quality services that our customers can rely on. We encourage you to reach out to our customer service team directly at *** so we can address any immediate concerns and assist you with your chronic medication needs.
Your feedback is incredibly valuable, and we are committed to providing the best possible service for all of our customers.
Thank you for bringing this to our attention.
Regards, Marara Customer Experience team.
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the importance of timely and reliable service, especially when it comes to chronic medication.
Please know that we take all feedback seriously and are constantly working to improve our customer service to meet the expectations of our valued clients.
Regarding the issues you've raised, we regret that our response times and communication have not met your needs. Our team is committed to making improvements, and we will look into the specific concerns you've mentioned to ensure a more seamless experience moving forward.
We also understand your concerns about your medical aid, and we want to assure you that we are continuously working to provide high-quality services that our customers can rely on. We encourage you to reach out to our customer service team directly at *** so we can address any immediate concerns and assist you with your chronic medication needs.
Your feedback is incredibly valuable, and we are committed to providing the best possible service for all of our customers.
Thank you for bringing this to our attention.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply07 Jan 2025, 11:39
Official
Dear Brendon M,
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the importance of timely and reliable service, especially when it comes to chronic medication.
Please know that we take all feedback seriously and are constantly working to improve our customer service to meet the expectations of our valued clients.
Regarding the issues you've raised, we regret that our response times and communication have not met your needs. Our team is committed to making improvements, and we will look into the specific concerns you've mentioned to ensure a more seamless experience moving forward.
We also understand your concerns about your medical aid, and we want to assure you that we are continuously working to provide high-quality services that our customers can rely on. We encourage you to reach out to our customer service team directly at *** so we can address any immediate concerns and assist you with your chronic medication needs.
Your feedback is incredibly valuable, and we are committed to providing the best possible service for all of our customers.
Thank you for bringing this to our attention.
Regards, Marara Customer Experience team.
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the importance of timely and reliable service, especially when it comes to chronic medication.
Please know that we take all feedback seriously and are constantly working to improve our customer service to meet the expectations of our valued clients.
Regarding the issues you've raised, we regret that our response times and communication have not met your needs. Our team is committed to making improvements, and we will look into the specific concerns you've mentioned to ensure a more seamless experience moving forward.
We also understand your concerns about your medical aid, and we want to assure you that we are continuously working to provide high-quality services that our customers can rely on. We encourage you to reach out to our customer service team directly at *** so we can address any immediate concerns and assist you with your chronic medication needs.
Your feedback is incredibly valuable, and we are committed to providing the best possible service for all of our customers.
Thank you for bringing this to our attention.
Regards, Marara Customer Experience team.