PN
Pinkie N
1 reviews | Active since Jun 2025
27 Jun 2025, 13:28
Very poor service
i am very disappointing by the poor service i have experience,its been a week now been taken back and forth struggling to get my medication its excuses after excuses ,i have been that that the delivery guy came and found my work place moved to another building which is a total lie .The service is very poor and i wont recommend them to any one .
Helpful (0)
Replies (1)0
Replies (1)
Marara Pharmacy's replyOfficial
27 Jun 2025, 16:16Dear Pinkie N,
Thank you for sharing your concerns. I’m very sorry to hear about the difficulties and frustrations you’ve experienced trying to receive your medication. This is certainly not the level of service we strive to provide, and I apologize for any inconvenience this has caused you.
Regarding the delivery issue, we understand how important it is to have accurate information, and we regret any confusion about the delivery attempt. We are currently investigating this matter to ensure it is resolved promptly and to prevent similar issues in the future.
Please be assured that we are committed to getting your medication to you as quickly as possible. If you could kindly confirm the best delivery address and contact number, we will prioritize your order and keep you updated throughout the process.
Your feedback is valuable to us, and we appreciate the opportunity to improve.
Thank you for your patience and understanding.
Regards
Marara Customer Experience Team
Regards
Marara Customer Experience Team
Marara Pharmacy's reply27 Jun 2025, 16:16
Official
Dear Pinkie N,
Thank you for sharing your concerns. I’m very sorry to hear about the difficulties and frustrations you’ve experienced trying to receive your medication. This is certainly not the level of service we strive to provide, and I apologize for any inconvenience this has caused you.
Regarding the delivery issue, we understand how important it is to have accurate information, and we regret any confusion about the delivery attempt. We are currently investigating this matter to ensure it is resolved promptly and to prevent similar issues in the future.
Please be assured that we are committed to getting your medication to you as quickly as possible. If you could kindly confirm the best delivery address and contact number, we will prioritize your order and keep you updated throughout the process.
Your feedback is valuable to us, and we appreciate the opportunity to improve.
Thank you for your patience and understanding.
Regards
Marara Customer Experience Team
Regards
Marara Customer Experience Team