CG
Chrilize G
1 reviews | Active since Aug 2025
04 Dec 2025, 13:25
Very bad service
Worst service ever. Cant deliver customer service on time Call centre agents very *********** Cant talk to anyone that knows what is goin on This is such bad reflection on Bonitas Medical Aid, wish Bonitas can change their service provider for chronic medication
Helpful (0)
Replies (1)0
Replies (1)
Marara Pharmacy's replyOfficial
05 Dec 2025, 12:15Dear Chrilize Gouws
Thank you for reaching out, and please accept our sincere apologies for the delay in delivering your medication. We understand how important timely delivery is, and we regret any inconvenience this may have caused.
Thank you for reaching out, and please accept our sincere apologies for the delay in delivering your medication. We understand how important timely delivery is, and we regret any inconvenience this may have caused.
According to our records, your medication was delivered yesterday. We will continue to monitor the situation closely and ensure improved handling moving forward.
If you need any further assistance, please don’t hesitate to contact us.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply05 Dec 2025, 12:15
Official
Dear Chrilize Gouws
Thank you for reaching out, and please accept our sincere apologies for the delay in delivering your medication. We understand how important timely delivery is, and we regret any inconvenience this may have caused.
Thank you for reaching out, and please accept our sincere apologies for the delay in delivering your medication. We understand how important timely delivery is, and we regret any inconvenience this may have caused.
According to our records, your medication was delivered yesterday. We will continue to monitor the situation closely and ensure improved handling moving forward.
If you need any further assistance, please don’t hesitate to contact us.
Regards
Marara Customer Experience Team