USELESS SERVICE PROVIDER FROM BONITAS

Good day I personally want to lay a complaint to ALL the customer assistance that assisted me from last week Wednesday to date. Check who worked on my profile. I called in to ask about my tablets and rudely the women that helped me couldn't even talk over the phone, she then said to me my chronic script is up, now how the hell were I suppose to know this... There were no sticker on my medication pack nor were there a statement. I called my doctor within 5 minutes the script was sent through to Marara Pharmacy, i called back and asked for an urgent delivery to date no delivery and i am epileptic. There is NO care and NO assistance even today the lady i spoke to couldn't even put me through to the supervisor/manager. I wonder what would happen if i get a fit and die because Marara Pharmacy didn't deliver as promised.