MB
MAUREEN B
1 reviews | Active since Oct 2013
29 Apr 2025, 11:46
USELESS SERVICE
We eventually got delivered meds BUT & THIS IS INFURIATING. I January I sent in a 6 month script with instructions which were NOT taken heed of. I wrote & got a reference number beginning March to STOP PLASMAQUINE still I keep getting them & having them taken off my everyday allowance. WHAT THE HELL. I asked them to stop Mylacand Plus as I have 2 months supply STILL THEY F..... KEEP COMING. WHY ARE WE SUBJECTED TO THIS USELESS PHARMARCY. PLEASE PUT US BACK TO PHARMACY DIRECT Not thus excuse for a pharmacy delivering chronic meds. It really is beyond a joke now.
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Marara Pharmacy's replyOfficial
30 Apr 2025, 10:28 Dear Maureen B,
Thank you for your feedback. We’re truly sorry to hear about your experience and sincerely apologies for the frustration and inconvenience you've faced.
What you've described is not the standard of service we strive to provide, and we take your concerns very seriously. We have attempted to contact you on multiple occasions at ***; however, your phone goes straight to voicemail, which has made it difficult for us to address your concerns and frustrations regarding the delivery of your medication. Kindly provide us with an alternative contact number so that we may reach you for urgent assistance
Regards
Marara Customer Experience Team
Thank you for your feedback. We’re truly sorry to hear about your experience and sincerely apologies for the frustration and inconvenience you've faced.
What you've described is not the standard of service we strive to provide, and we take your concerns very seriously. We have attempted to contact you on multiple occasions at ***; however, your phone goes straight to voicemail, which has made it difficult for us to address your concerns and frustrations regarding the delivery of your medication. Kindly provide us with an alternative contact number so that we may reach you for urgent assistance
Regards
Marara Customer Experience Team
Marara Pharmacy's reply30 Apr 2025, 10:28
Official
Dear Maureen B,
Thank you for your feedback. We’re truly sorry to hear about your experience and sincerely apologies for the frustration and inconvenience you've faced.
What you've described is not the standard of service we strive to provide, and we take your concerns very seriously. We have attempted to contact you on multiple occasions at ***; however, your phone goes straight to voicemail, which has made it difficult for us to address your concerns and frustrations regarding the delivery of your medication. Kindly provide us with an alternative contact number so that we may reach you for urgent assistance
Regards
Marara Customer Experience Team
Thank you for your feedback. We’re truly sorry to hear about your experience and sincerely apologies for the frustration and inconvenience you've faced.
What you've described is not the standard of service we strive to provide, and we take your concerns very seriously. We have attempted to contact you on multiple occasions at ***; however, your phone goes straight to voicemail, which has made it difficult for us to address your concerns and frustrations regarding the delivery of your medication. Kindly provide us with an alternative contact number so that we may reach you for urgent assistance
Regards
Marara Customer Experience Team