CS
Carlene S
1 reviews | Active since Jul 2019
19 Mar 2025, 20:01
Useless Marara Pharmacy
Would give zero star rating. Marara doesn’t answer phones, emails or WhatsApp. Marara doesn’t deliver chronic medication. No service. Utterly useless
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Replies (1)
Marara Pharmacy's replyOfficial
20 Mar 2025, 13:58Dear Carlene S,
Thank you for sharing your feedback, and I sincerely apologize for the frustration you've experienced.
We deeply regret that we have not met your expectations in terms of communication and service. Your experience is certainly not reflective of the standard we strive to uphold.
We take your concerns seriously, and I would like to personally look into this matter to resolve it as quickly as possible so we can address your specific issue with the delivery of chronic medication and ensure its rectified?
Once again, I apologize for any inconvenience caused, and we appreciate your patience as we work to improve our services.
Regards
Marara Customer Experience team
Thank you for sharing your feedback, and I sincerely apologize for the frustration you've experienced.
We deeply regret that we have not met your expectations in terms of communication and service. Your experience is certainly not reflective of the standard we strive to uphold.
We take your concerns seriously, and I would like to personally look into this matter to resolve it as quickly as possible so we can address your specific issue with the delivery of chronic medication and ensure its rectified?
Once again, I apologize for any inconvenience caused, and we appreciate your patience as we work to improve our services.
Regards
Marara Customer Experience team
Marara Pharmacy's reply20 Mar 2025, 13:58
Official
Dear Carlene S,
Thank you for sharing your feedback, and I sincerely apologize for the frustration you've experienced.
We deeply regret that we have not met your expectations in terms of communication and service. Your experience is certainly not reflective of the standard we strive to uphold.
We take your concerns seriously, and I would like to personally look into this matter to resolve it as quickly as possible so we can address your specific issue with the delivery of chronic medication and ensure its rectified?
Once again, I apologize for any inconvenience caused, and we appreciate your patience as we work to improve our services.
Regards
Marara Customer Experience team
Thank you for sharing your feedback, and I sincerely apologize for the frustration you've experienced.
We deeply regret that we have not met your expectations in terms of communication and service. Your experience is certainly not reflective of the standard we strive to uphold.
We take your concerns seriously, and I would like to personally look into this matter to resolve it as quickly as possible so we can address your specific issue with the delivery of chronic medication and ensure its rectified?
Once again, I apologize for any inconvenience caused, and we appreciate your patience as we work to improve our services.
Regards
Marara Customer Experience team