MP
Michael P

1 reviews | Active since May 2013

23 Apr 2025, 13:22

Unfortunately I cannot use the words I would like to on a public platform to describe this pathetic excuse for a pharmacy

Unfortunately I cannot use the words I would like to on a public platform to describe this pathetic excuse for a pharmacy. They haven't got a single thing correct since we were advised by Bonitas that Boncap clients were to utilise them. We both have one identical medication prescribed for us. Three times in a row they have delivered the correct meds for me but something completely different for my wife. Their excuse? Item out of stock. Seems odd I should get the correct meds and for 3 months my wife doesn't. Latest delivery a debacle. Three of my chronics delivered, no acute meds. On my wife's script NOTHING ZIP ZERO NADA was sent. These idiots couldn't find their own a**Se holes with a search light. A million minuses to Marara for sheer incompetency. WE WILL NOT BE PAYING THEM FOR ANY ACUTE MEDS UNTIL SUCH TIME AS THEY DELIVER ALL OF MY WIFE'S MEDS CORRECTLY

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Replies (1)
Marara Pharmacy
Marara Pharmacy's reply24 Apr 2025, 12:39
Official
Good day Michael P,

Thank you for reaching out to us. Please assist with the medical aid number in question, as we are unable to locate a profile on our systems using the information on the Hello Peter platform. Kindly send the medical aid details to *** for urgent assistance. 
 
 Regards 
 Marara Customer Experience Team