PD
Poor D

1 reviews | Active since Aug 2022

25 Feb 2025, 17:35

The worst!!!

This pharmacy doesn’t even deserve one star. Their delivery service is extremely poor—my life-threatening chronic medication has been outstanding since 17 February. This level of service is unacceptable. Bonitas, I hope you take note of this issue.

0
Replies (1)
Marara Pharmacy
Marara Pharmacy's reply27 Feb 2025, 12:53
Official
Dear Poor S,

Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the delay in delivering your medication.

We understand how crucial it is to receive your chronic medication on time, and we deeply regret any distress this has caused you.Please rest assured that we are investigating the issue with our delivery service to ensure that this does not happen again. 

In the meantime, we will do everything possible to expedite your order and ensure that you receive your medication without further delay.Your health and satisfaction are our top priorities, and we are committed to resolving this matter promptly. 

If you would like to discuss this further, please don't hesitate to contact us directly at ***.
We appreciate your patience and understanding as we work to address this matter. 

Regards, Marara Customer Experience team.