Taking pride in being useless

Bonitas has Marara Pharmacy as preferred service provider for dispensing medication. It saves you coin when you make use of them and it is supposed to make your life easier. Quite the contrary. Today marks 10 x days that my wife- their patient- is going without a chronic medication, which was prescribed by her doctor. TEN DAYS. Imagine. And numerous enquiries brought us nowhere. Bonitas and Marara together define the very definition of a patient being just another number- and less. Enquiries are referred in circles while chronic meds just don't reach you. They are- both parties- indifferent to patient suffering, patient enquiries and patient health in general. They are a disgrace, and not even the council that I copied in the last emails does something. We are on our own. We have no support or recourse. Just know this if you opt to join Bonitas. They enlist the so-called 'services' of complete and utter uselessness, and you pay for it with your health while they look on and do nothing meaningful whatsoever.