DH
Devon H
1 reviews | Active since Jul 2013
11 Mar 2025, 11:37
**** service
Worst service ever, trying for weeks to get my chronic meds. and still nothing. Bonitas really messed up using this service. Always high call volumes due to the **** service in the first place. I hope Both Bonitas and Marara is ready for the fallout if people don't get their meds.
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Marara Pharmacy's replyOfficial
12 Mar 2025, 11:44Dear Devon H,
Thank you for sharing your feedback with us. I sincerely apologize for the frustration you've experienced in trying to obtain your chronic medication, and I understand how critical it is to receive timely service. I deeply regret that the experience has been so disappointing, and I want to assure you that we are taking your concerns seriously.
We are aware of the high call volumes and challenges you're facing, and we are actively working to resolve these issues. I will personally ensure that your situation is escalated and that you receive the assistance you need as quickly as possible.
I will prioritize your case to avoid any further delays. We truly value your feedback and your trust in us, and we are committed to making things right.
Once again, I apologize for the inconvenience this has caused, and I assure you we are doing everything possible to ensure you receive the medication you need.
Regards, Marara Customer Experience team.
Thank you for sharing your feedback with us. I sincerely apologize for the frustration you've experienced in trying to obtain your chronic medication, and I understand how critical it is to receive timely service. I deeply regret that the experience has been so disappointing, and I want to assure you that we are taking your concerns seriously.
We are aware of the high call volumes and challenges you're facing, and we are actively working to resolve these issues. I will personally ensure that your situation is escalated and that you receive the assistance you need as quickly as possible.
I will prioritize your case to avoid any further delays. We truly value your feedback and your trust in us, and we are committed to making things right.
Once again, I apologize for the inconvenience this has caused, and I assure you we are doing everything possible to ensure you receive the medication you need.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply12 Mar 2025, 11:44
Official
Dear Devon H,
Thank you for sharing your feedback with us. I sincerely apologize for the frustration you've experienced in trying to obtain your chronic medication, and I understand how critical it is to receive timely service. I deeply regret that the experience has been so disappointing, and I want to assure you that we are taking your concerns seriously.
We are aware of the high call volumes and challenges you're facing, and we are actively working to resolve these issues. I will personally ensure that your situation is escalated and that you receive the assistance you need as quickly as possible.
I will prioritize your case to avoid any further delays. We truly value your feedback and your trust in us, and we are committed to making things right.
Once again, I apologize for the inconvenience this has caused, and I assure you we are doing everything possible to ensure you receive the medication you need.
Regards, Marara Customer Experience team.
Thank you for sharing your feedback with us. I sincerely apologize for the frustration you've experienced in trying to obtain your chronic medication, and I understand how critical it is to receive timely service. I deeply regret that the experience has been so disappointing, and I want to assure you that we are taking your concerns seriously.
We are aware of the high call volumes and challenges you're facing, and we are actively working to resolve these issues. I will personally ensure that your situation is escalated and that you receive the assistance you need as quickly as possible.
I will prioritize your case to avoid any further delays. We truly value your feedback and your trust in us, and we are committed to making things right.
Once again, I apologize for the inconvenience this has caused, and I assure you we are doing everything possible to ensure you receive the medication you need.
Regards, Marara Customer Experience team.