NS
Nicky S

1 reviews | Active since Mar 2025

08 Apr 2025, 12:08

Second request for help from Marara Pharmacy

I have previously reported Marara Pharmacy on this platform and they were quick to respond and apologise, which frankly I felt that a simple apology was not enough for the simple reason that they dealing with people’s lives with their delays and inefficiency. The lady that called me was Annie and promised high and low to sort out my issue .She manage to fix some of the script issues .But has still not sent me the form to get my daddy’s medication on chronic . So much for the apology and for the promise to sort out everything . If you must just know how important that medication. Life threatening and Marara Pharmacy feels nothing to ignore our request .

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Replies (1)
Marara Pharmacy
Marara Pharmacy's reply08 Apr 2025, 15:05
Official
Dear Nicky De Sousa,

Thank you for reaching out to us. Please assist with the medical aid number in question, as we are unable to locate a profile on our systems using the information on the Hello Peter platform. Kindly send the medical aid details to *** for urgent assistance. 

Regards 
Marara Customer Experience Team