T
Theuns
1 reviews | Active since Jan 2022
19 Feb 2025, 12:26
Rubish
Never have the correct cronic medication ,always sending a generic of generic of a generic ,and always late with deliveries ,incompetence is the order oft he day with staff only there for payday ,if you ask a question its êêêê okay.
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Marara Pharmacy's replyOfficial
20 Feb 2025, 17:57Dear Theuns T,
Thank you for bringing your concerns to our attention. We are truly sorry to hear about the issues you've experienced regarding the availability and timeliness of your chronic medication. This is certainly not the standard of service we aim to provide.
We understand how important it is to receive the correct medication on time, and we apologize for any inconvenience caused by the use of substitutes or delays in deliveries. Rest assured, we take your feedback seriously, and we are addressing these concerns with our team to ensure this does not happen again in the future.
Your health and satisfaction are our top priority, and we appreciate your patience as we work to improve our services.
Regards, Marara Customer Experience team.
Thank you for bringing your concerns to our attention. We are truly sorry to hear about the issues you've experienced regarding the availability and timeliness of your chronic medication. This is certainly not the standard of service we aim to provide.
We understand how important it is to receive the correct medication on time, and we apologize for any inconvenience caused by the use of substitutes or delays in deliveries. Rest assured, we take your feedback seriously, and we are addressing these concerns with our team to ensure this does not happen again in the future.
Your health and satisfaction are our top priority, and we appreciate your patience as we work to improve our services.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply20 Feb 2025, 17:57
Official
Dear Theuns T,
Thank you for bringing your concerns to our attention. We are truly sorry to hear about the issues you've experienced regarding the availability and timeliness of your chronic medication. This is certainly not the standard of service we aim to provide.
We understand how important it is to receive the correct medication on time, and we apologize for any inconvenience caused by the use of substitutes or delays in deliveries. Rest assured, we take your feedback seriously, and we are addressing these concerns with our team to ensure this does not happen again in the future.
Your health and satisfaction are our top priority, and we appreciate your patience as we work to improve our services.
Regards, Marara Customer Experience team.
Thank you for bringing your concerns to our attention. We are truly sorry to hear about the issues you've experienced regarding the availability and timeliness of your chronic medication. This is certainly not the standard of service we aim to provide.
We understand how important it is to receive the correct medication on time, and we apologize for any inconvenience caused by the use of substitutes or delays in deliveries. Rest assured, we take your feedback seriously, and we are addressing these concerns with our team to ensure this does not happen again in the future.
Your health and satisfaction are our top priority, and we appreciate your patience as we work to improve our services.
Regards, Marara Customer Experience team.