DM
Dina M
1 reviews | Active since Mar 2025
10 Mar 2025, 13:29
POOR TOTAL CUSTOMER SERVICE
They don't even deserve 1 star. For why Bonitas left Care pharmacy its still a mystery that will kill all of us with rising high blood pressures from Marara Pharmacy service. you hold more than 20min a phone you send email you will never receive a response. the person on the other side its like they are working 1 famous supermarket. They will send you pillar to post between ***; then i *** and ***.. That time you will have received what you want from pharmacy direct even a call. im so disgusted..
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Marara Pharmacy's replyOfficial
11 Mar 2025, 14:46Dear Dina M,
Thank you for reaching out to us and sharing your concerns. We sincerely apologize for the frustration you have experienced with our pharmacy services. We understand how valuable your time is and how important it is to receive prompt and effective support, especially when it comes to healthcare.
We deeply regret the delays in communication and the confusion you've encountered between different contacts. This is not the standard of service we strive to provide, and we are addressing this internally to ensure that your future interactions with us are much smoother and more efficient.
Please know that we are committed to improving our customer service, and your feedback is instrumental in helping us identify areas where we need to improve. We will work hard to reduce waiting times and improve response times to emails and inquiries.
We genuinely appreciate your patience and understanding, and we are grateful for the opportunity to serve you better in the future.
Regards, Marara Customer Experience team.
Thank you for reaching out to us and sharing your concerns. We sincerely apologize for the frustration you have experienced with our pharmacy services. We understand how valuable your time is and how important it is to receive prompt and effective support, especially when it comes to healthcare.
We deeply regret the delays in communication and the confusion you've encountered between different contacts. This is not the standard of service we strive to provide, and we are addressing this internally to ensure that your future interactions with us are much smoother and more efficient.
Please know that we are committed to improving our customer service, and your feedback is instrumental in helping us identify areas where we need to improve. We will work hard to reduce waiting times and improve response times to emails and inquiries.
We genuinely appreciate your patience and understanding, and we are grateful for the opportunity to serve you better in the future.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply11 Mar 2025, 14:46
Official
Dear Dina M,
Thank you for reaching out to us and sharing your concerns. We sincerely apologize for the frustration you have experienced with our pharmacy services. We understand how valuable your time is and how important it is to receive prompt and effective support, especially when it comes to healthcare.
We deeply regret the delays in communication and the confusion you've encountered between different contacts. This is not the standard of service we strive to provide, and we are addressing this internally to ensure that your future interactions with us are much smoother and more efficient.
Please know that we are committed to improving our customer service, and your feedback is instrumental in helping us identify areas where we need to improve. We will work hard to reduce waiting times and improve response times to emails and inquiries.
We genuinely appreciate your patience and understanding, and we are grateful for the opportunity to serve you better in the future.
Regards, Marara Customer Experience team.
Thank you for reaching out to us and sharing your concerns. We sincerely apologize for the frustration you have experienced with our pharmacy services. We understand how valuable your time is and how important it is to receive prompt and effective support, especially when it comes to healthcare.
We deeply regret the delays in communication and the confusion you've encountered between different contacts. This is not the standard of service we strive to provide, and we are addressing this internally to ensure that your future interactions with us are much smoother and more efficient.
Please know that we are committed to improving our customer service, and your feedback is instrumental in helping us identify areas where we need to improve. We will work hard to reduce waiting times and improve response times to emails and inquiries.
We genuinely appreciate your patience and understanding, and we are grateful for the opportunity to serve you better in the future.
Regards, Marara Customer Experience team.