1 reviews | Active since Mar 2026
POOR SERVICE, UNPROFESSIONALISM, *********** DELIVERERS
Dear Marara Pharmacy
This is My Second Time having to come onto Hello Peter to obtain Results. My Doctor have submitted My Chronic Script on 22 September 2026. To date i have received nothing. I have spoke to various agents but nothing but a mere sorry, I am escalating. My Glucose. Cholesterol, and Hypertension has had various spikes that have had me so sick over the last few days that I kept on calling the Call Centre because if I go get it from any other Pharmacy I need to pay 40% of the script... My Glucose Levels for the weekend was 29|31|26 ... Trust Me, You are Not My Pharmacy of Choice. My Medical Aid made that Decision for me. Please advise me when My Medication, My Chronic Medication will be Delivered.
Dear Heinrich A
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best regards
Marara Customer Experience Team
Dear Heinrich A
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best regards
Marara Customer Experience Team
Dear Heinrich A
Thank you for taking our call and allowing us the opportunity to assist you with your query.
We are pleased to confirm that the matter has been resolved, and that the medication has been delivered.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Best regards
Marara Customer Experience Team
Dear Heinrich A
Thank you for taking our call and allowing us the opportunity to assist you with your query.
We are pleased to confirm that the matter has been resolved, and that the medication has been delivered.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Best regards
Marara Customer Experience Team