VT
Veli T
1 reviews | Active since Feb 2025
18 Feb 2025, 20:25
Poor service
Horrible service, I’m on chronic medication and they are always late in terms of delivering my medication. Always have to call which is an extra expense for me and now going for two weeks without medication
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Replies (1)
Marara Pharmacy's replyOfficial
20 Feb 2025, 15:37Dear Veli T,
I’m truly sorry to hear about the inconvenience you’ve been facing with the delivery of your medication.
I understand how important it is to receive it on time, especially when you're on chronic medication. The delay and extra costs involved in following up are unacceptable, and I sincerely apologize for that.I will escalate this issue to ensure that it’s addressed as a priority.
You shouldn’t have to go without your medication for this long, and I will do my best to resolve this quickly.Thank you for bringing this to my attention.
Regards, Marara Customer Experience team.
I’m truly sorry to hear about the inconvenience you’ve been facing with the delivery of your medication.
I understand how important it is to receive it on time, especially when you're on chronic medication. The delay and extra costs involved in following up are unacceptable, and I sincerely apologize for that.I will escalate this issue to ensure that it’s addressed as a priority.
You shouldn’t have to go without your medication for this long, and I will do my best to resolve this quickly.Thank you for bringing this to my attention.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply20 Feb 2025, 15:37
Official
Dear Veli T,
I’m truly sorry to hear about the inconvenience you’ve been facing with the delivery of your medication.
I understand how important it is to receive it on time, especially when you're on chronic medication. The delay and extra costs involved in following up are unacceptable, and I sincerely apologize for that.I will escalate this issue to ensure that it’s addressed as a priority.
You shouldn’t have to go without your medication for this long, and I will do my best to resolve this quickly.Thank you for bringing this to my attention.
Regards, Marara Customer Experience team.
I’m truly sorry to hear about the inconvenience you’ve been facing with the delivery of your medication.
I understand how important it is to receive it on time, especially when you're on chronic medication. The delay and extra costs involved in following up are unacceptable, and I sincerely apologize for that.I will escalate this issue to ensure that it’s addressed as a priority.
You shouldn’t have to go without your medication for this long, and I will do my best to resolve this quickly.Thank you for bringing this to my attention.
Regards, Marara Customer Experience team.