1 reviews | Active since Sept 2025
Poor service
Disappointed at your service no communication received and my dependent hasn't received medication and when i call Ive been put on hold and transferred to different agent seems like no one doesn't understand the process!!!!!!
Dear Queen M
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your dependent chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best regards
Marara Customer Experience Team
Dear Queen M
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your dependent chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best regards
Marara Customer Experience Team
Dear Queen M
Thank you for taking our call and allowing us the opportunity to assist you with your query.
We are pleased to confirm that the matter has been resolved, and clarification was provided regarding the missing item.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Best regards
Marara Customer Experience Team
Dear Queen M
Thank you for taking our call and allowing us the opportunity to assist you with your query.
We are pleased to confirm that the matter has been resolved, and clarification was provided regarding the missing item.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Best regards
Marara Customer Experience Team