SL
Swazi L
1 reviews | Active since Dec 2025
30 Dec 2025, 10:51
Poor delivery times and unreliable.
Terrible service. I am still waiting for medication since the 16/12/2025. I keep getting the same answer that the matter has been escalated. Now this is a PHARMACY but people on chronic medication have to wait which is beyond dangerous. Still as I'm typing this, I haven't received my medication. It's frustrating and of course I'm suffering right here. I'm not sure why Bonitas chose them but, this is not on. Killing people slowly, should be a crime.
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Marara Pharmacy's replyOfficial
30 Dec 2025, 11:49Dear Swazi L,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention.
Please note that medication has been dispensed estimated delivery 24/48hrs
We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention.
Please note that medication has been dispensed estimated delivery 24/48hrs
We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply30 Dec 2025, 11:49
Official
Dear Swazi L,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention.
Please note that medication has been dispensed estimated delivery 24/48hrs
We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention.
Please note that medication has been dispensed estimated delivery 24/48hrs
We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team