TB
Tokkie B

1 reviews | Active since Sept 2020

18 Feb 2025, 14:00

Poor

Since my last complaint about my chronic medication, I did get a call back from one of the staff. She promised me she would phone me back regarding my medicine as soon as she gets the prescription. The prescription was send on the 11th and still no response. They are reading the emails with no reply. When you phone in you hold forever and the lines are being dropped. It is the worst services EVER!!!!!!!!!

0
Replies (1)
Marara Pharmacy
Marara Pharmacy's reply19 Feb 2025, 18:13
Official
Thank you for bringing the matter to our attention. 

We have identified the gaps and your concerns were addressed with the relevant department to improve our services.

 Regards, OctaviaMarara Customer Experience team.