TB
Tokkie B
1 reviews | Active since Sept 2020
03 Mar 2025, 12:30
POOR
Absolute POOR service you hold on forever and then they dropped the line. Chronic medication like insulin means nothing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Marara Pharmacy's replyOfficial
03 Mar 2025, 17:00Dear Tokkie B,
Kindly note that your concerns have been duly noted and received. Marara can confirm that the medication loaded on your profile, including Insulin, is scheduled and claimed according to the claiming cycle.
Regarding the dropped calls, we have an outbound team that contacts members when we are experiencing high call volumes.
Regards, Marara Customer Experience team.
Kindly note that your concerns have been duly noted and received. Marara can confirm that the medication loaded on your profile, including Insulin, is scheduled and claimed according to the claiming cycle.
Regarding the dropped calls, we have an outbound team that contacts members when we are experiencing high call volumes.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply03 Mar 2025, 17:00
Official
Dear Tokkie B,
Kindly note that your concerns have been duly noted and received. Marara can confirm that the medication loaded on your profile, including Insulin, is scheduled and claimed according to the claiming cycle.
Regarding the dropped calls, we have an outbound team that contacts members when we are experiencing high call volumes.
Regards, Marara Customer Experience team.
Kindly note that your concerns have been duly noted and received. Marara can confirm that the medication loaded on your profile, including Insulin, is scheduled and claimed according to the claiming cycle.
Regarding the dropped calls, we have an outbound team that contacts members when we are experiencing high call volumes.
Regards, Marara Customer Experience team.