PATHETIC SERVICE - MARARA PHARMACY

Since we have been forced by Bonita's to go over to Marara Pharmacy since the beginning of 2025, as their preferred service provider it has been a complete disaster. The service from Marara Pharmacy is dismal, from their call centre, pharmacists, to delivery people and it has just caused more frustration than it is worth. Each month we have had to phone in at least twice to find out about delivery of our medication, medicine gets delivered up to three weeks after they claim from Bonita's, certain items are not delivered, there is absolutely no communication to your clients and so the list of complaints goes on. We are now going to have to pay more for our scripts by going to our chosen pharmacy instead of using Bonita's preferred supplier, this is shocking. I also could not believe when reading all the bad reviews here that Bonita's actually still proceeds to use Marara Pharmacy as their preferred supplier. If I could give a less than 1 rating I would.