rR
roromarsh R
1 reviews | Active since Feb 2015
09 Apr 2025, 19:51
Out of contraceptives yet they processed payment with Bonitas for my non delivered contraceptives
On Marara Pharmacy's website you have an option for you to receive 2 months delivery and I opted for 2 months but they decided to send 1 month's prescription medication. They've already processed the payment to the medical aid for the 2nd month's medication but it'll only be delivered in 3-5 days. The worse part is that the medication I'm so desperate to receive are my contraceptive pills. I drank my last pill 2 days ago. I vurnerable to pregnancy now. I hate to think how many other people suffer at the hands of Ma***a Pharmacy. Sh**y service! I always have to complain on HelloPeter to get my medication delivered to me urgently. Bonitas should consider terminating their contract.
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Marara Pharmacy's replyOfficial
10 Apr 2025, 11:11Good day Ms. Marsh,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply10 Apr 2025, 11:11
Official
Good day Ms. Marsh,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team