BK
Brenda K
1 reviews | Active since Aug 2020
17 Jul 2025, 15:29
No communication regarding delivery
Worse service, no response to emails and website user unfriendly
Helpful (0)
Replies (1)0
Replies (1)
Marara Pharmacy's replyOfficial
22 Jul 2025, 10:39Dear Brenda K,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you’ve had. We understand how frustrating it must have been not to receive communication regarding your delivery and for the lack of response to your emails.
Please also accept our apologies if you found our website difficult to navigate, your feedback is valuable and will be shared with our team for improvement.
We are currently investigating your delivery and communication history to ensure we address this matter thoroughly. One of our team members will be in touch with you shortly to provide an update and assist further.
We truly value your feedback and the opportunity to improve our service.
Thank you for your patience and for allowing us the chance to resolve this.
Regards
Marara Customer Experience Team
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you’ve had. We understand how frustrating it must have been not to receive communication regarding your delivery and for the lack of response to your emails.
Please also accept our apologies if you found our website difficult to navigate, your feedback is valuable and will be shared with our team for improvement.
We are currently investigating your delivery and communication history to ensure we address this matter thoroughly. One of our team members will be in touch with you shortly to provide an update and assist further.
We truly value your feedback and the opportunity to improve our service.
Thank you for your patience and for allowing us the chance to resolve this.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply22 Jul 2025, 10:39
Official
Dear Brenda K,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you’ve had. We understand how frustrating it must have been not to receive communication regarding your delivery and for the lack of response to your emails.
Please also accept our apologies if you found our website difficult to navigate, your feedback is valuable and will be shared with our team for improvement.
We are currently investigating your delivery and communication history to ensure we address this matter thoroughly. One of our team members will be in touch with you shortly to provide an update and assist further.
We truly value your feedback and the opportunity to improve our service.
Thank you for your patience and for allowing us the chance to resolve this.
Regards
Marara Customer Experience Team
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you’ve had. We understand how frustrating it must have been not to receive communication regarding your delivery and for the lack of response to your emails.
Please also accept our apologies if you found our website difficult to navigate, your feedback is valuable and will be shared with our team for improvement.
We are currently investigating your delivery and communication history to ensure we address this matter thoroughly. One of our team members will be in touch with you shortly to provide an update and assist further.
We truly value your feedback and the opportunity to improve our service.
Thank you for your patience and for allowing us the chance to resolve this.
Regards
Marara Customer Experience Team