MARARA PHCY / BONITAS MEDICAL AID

I am 96 y.old. This Pharmacy MARARA who are new Service Providers afyer PHARMACY DIRECT used by BONITAS will kill me. Diabolical processing of Scripts. Lying when they say "unreceived". Copious phone calls and crying bring about a putting down of the phone. Non-accountability. Refusal to elevate. Can't speak to anyone other than tele-staff...who you can't understand, can't hear, and are disinterested in your stress or your problem. I am on chronic meds and need them timeously. Doesn't happen. Took my Daughter to call them "a bunch if idiots" and ask them "why do they WANT to prove their stupidity to everyone" to get things motivated. I eventually received my delivery. But why do I have to go through this to get what I PAY FOR? And what is legally entitled to me. Suggest BONITAS gets to the plate. Jack's themselves up. And gets MARARA into line ir finc yet another Provider...one that is capable of DOING THEIR JOB.