MG
Marthinus G

1 reviews | Active since Jul 2020

12 Mar 2026, 21:50

Marara pharmacy is the worst pharmacy in the world

I have endless problems with Mara pharmacy. They don't send your chronic medication on time then they agree that i can buy the medication at my local pharmacy and refund me. After i have send them 3 times the prove they now ignore me. This months medication is already over due. I contacted them this morning 12/03/2026 but was told that i must pay a co payment on my chronic medication and that is a lie. I have never paid a co payment before. They also have a whutsup group that does not work because they do not return your calls. Bonita's force us to use marara pharmacy that is totally useless and do not care about your and my health.

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Replies (1)
Marara Pharmacy
Marara Pharmacy's reply13 Mar 2026, 09:38
Official
Dear Marthinus van Graan,

Thank you for bringing this to our attention, and please accept our sincere apologies for the frustration and inconvenience you have experienced. This is certainly not the level of service we aim to provide to our members.

A CRM consultant will contact you shortly to discuss your concerns and assist in resolving this matter as soon as possible.

We appreciate you taking the time to share your experience with us, and we will work to address this urgently. 

 
Kind regards,
Marara Pharmacy Team