TM
Thomas M
1 reviews | Active since Jul 2024
28 Feb 2025, 11:57
Marara Pharmacy is bad news
Good day Marara Pharmacy are just *****es, they claimed medication which i didn't order and keep claiming from my medical aid. I stopped them from sending me their medication yet they continue sending so they can eat from my Gems. Don't ever use these people are just ******s. I keep calling them with no help. I send them emails still they don't reply.
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Marara Pharmacy's replyOfficial
28 Feb 2025, 16:26Dear Thomas M,
Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you have experienced. We understand your concern regarding the medication orders and charges related to your medical aid.
At Marara Pharmacy, we take these matters seriously, and we are committed to resolving this as quickly as possible. We regret that you feel this situation has not been addressed adequately through our usual communication channels. We want to assure you that this is not the standard of service we aim to provide.
We will escalate this matter to the appropriate department and ensure that any further discrepancies are resolved immediately. Additionally, we will look into our communication channels to make sure your concerns are handled promptly.
Once again, we apologize for any inconvenience caused and appreciate your patience while we work on a resolution.
Regards, Marara Customer Experience team.
Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you have experienced. We understand your concern regarding the medication orders and charges related to your medical aid.
At Marara Pharmacy, we take these matters seriously, and we are committed to resolving this as quickly as possible. We regret that you feel this situation has not been addressed adequately through our usual communication channels. We want to assure you that this is not the standard of service we aim to provide.
We will escalate this matter to the appropriate department and ensure that any further discrepancies are resolved immediately. Additionally, we will look into our communication channels to make sure your concerns are handled promptly.
Once again, we apologize for any inconvenience caused and appreciate your patience while we work on a resolution.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply28 Feb 2025, 16:26
Official
Dear Thomas M,
Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you have experienced. We understand your concern regarding the medication orders and charges related to your medical aid.
At Marara Pharmacy, we take these matters seriously, and we are committed to resolving this as quickly as possible. We regret that you feel this situation has not been addressed adequately through our usual communication channels. We want to assure you that this is not the standard of service we aim to provide.
We will escalate this matter to the appropriate department and ensure that any further discrepancies are resolved immediately. Additionally, we will look into our communication channels to make sure your concerns are handled promptly.
Once again, we apologize for any inconvenience caused and appreciate your patience while we work on a resolution.
Regards, Marara Customer Experience team.
Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you have experienced. We understand your concern regarding the medication orders and charges related to your medical aid.
At Marara Pharmacy, we take these matters seriously, and we are committed to resolving this as quickly as possible. We regret that you feel this situation has not been addressed adequately through our usual communication channels. We want to assure you that this is not the standard of service we aim to provide.
We will escalate this matter to the appropriate department and ensure that any further discrepancies are resolved immediately. Additionally, we will look into our communication channels to make sure your concerns are handled promptly.
Once again, we apologize for any inconvenience caused and appreciate your patience while we work on a resolution.
Regards, Marara Customer Experience team.