Marara Pharmacy ..DSV Couriers and Bonitas

I was on Bonitas Medical aid and was put onto Chronic High Blood Pressure tablets cause of my blood pressure been too high.
I was TOLD that i can only use Marara or else i would be liable to pay for the medical consultations.
I have received 2 prescriptions from Marara and when i ran out and contacted them they said i have already received the other 4. After arguing with them and asked for the courier which was DSV to send the signed delivery notes i received the delivery notes with a signature i have never seen before.
Marara then threatened to hand me over after telling them numerous times that there is no KASSIM in my family.
This has been going on for at least 2 months now and i have not been able to take my pressure tablets .
i have never in my life of living have i ever had such bad service from any company especially when it comes to a chronic medication which could be life threatening.
As for Bonitas ..... how gives them a right to tell their customers where to get the medicine from??? We are your customers .... We pay your salaries.... we give you a job... and yet you have the audacity to tell us where to buy from....
DSV Couriers ... Let me just say .... i will never use you nor recommend you .... i am still waiting for a call back.
I have now changed to Discovery .... at least i can get my medication from where i want