LB
Lettie B
1 reviews | Active since May 2025
02 May 2025, 09:19
Marara pharmacy doin...
Marara pharmacy doint sent all my medication that the docter write on my chronic medication prescriotion that is the 3 time and i try to call them but nothing the must sent al my medication that is om my chronic medication all my chronic medication i need them can you please sent all my medication because its the 3 time thw doint sent all my medication The doint sent my peploc for the 3 time My panamor for the 3 time My nuzar for the 3 time And the doint sent my allasweets for the 3 time and its on my prescription please sent all my medication its is urgent
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Marara Pharmacy's replyOfficial
05 May 2025, 14:59Dear Lettie B,
Thank you for bringing this matter to our attention, and we sincerely apologies for the ongoing frustration and inconvenience you’ve experienced.
We understand how important it is for you to receive all the medication prescribed by your doctor—especially when it comes to chronic treatment.
We deeply regret that this is the third time you've not received your full prescription.
Your concern has been escalated to our clinical and dispatch teams for urgent investigation. We are reviewing your prescription and past claims to determine why these items were not included, and we will ensure the missing medication is processed and delivered as soon as possible.
A team member will contact you directly to confirm your prescription details and expected delivery.
Please accept our sincere apologies once again. We appreciate your patience, and we are committed to resolving this issue without further delay.
Regards
Marara Customer Experience Team
Thank you for bringing this matter to our attention, and we sincerely apologies for the ongoing frustration and inconvenience you’ve experienced.
We understand how important it is for you to receive all the medication prescribed by your doctor—especially when it comes to chronic treatment.
We deeply regret that this is the third time you've not received your full prescription.
Your concern has been escalated to our clinical and dispatch teams for urgent investigation. We are reviewing your prescription and past claims to determine why these items were not included, and we will ensure the missing medication is processed and delivered as soon as possible.
A team member will contact you directly to confirm your prescription details and expected delivery.
Please accept our sincere apologies once again. We appreciate your patience, and we are committed to resolving this issue without further delay.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply05 May 2025, 14:59
Official
Dear Lettie B,
Thank you for bringing this matter to our attention, and we sincerely apologies for the ongoing frustration and inconvenience you’ve experienced.
We understand how important it is for you to receive all the medication prescribed by your doctor—especially when it comes to chronic treatment.
We deeply regret that this is the third time you've not received your full prescription.
Your concern has been escalated to our clinical and dispatch teams for urgent investigation. We are reviewing your prescription and past claims to determine why these items were not included, and we will ensure the missing medication is processed and delivered as soon as possible.
A team member will contact you directly to confirm your prescription details and expected delivery.
Please accept our sincere apologies once again. We appreciate your patience, and we are committed to resolving this issue without further delay.
Regards
Marara Customer Experience Team
Thank you for bringing this matter to our attention, and we sincerely apologies for the ongoing frustration and inconvenience you’ve experienced.
We understand how important it is for you to receive all the medication prescribed by your doctor—especially when it comes to chronic treatment.
We deeply regret that this is the third time you've not received your full prescription.
Your concern has been escalated to our clinical and dispatch teams for urgent investigation. We are reviewing your prescription and past claims to determine why these items were not included, and we will ensure the missing medication is processed and delivered as soon as possible.
A team member will contact you directly to confirm your prescription details and expected delivery.
Please accept our sincere apologies once again. We appreciate your patience, and we are committed to resolving this issue without further delay.
Regards
Marara Customer Experience Team