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Ben B
1 reviews | Active since Jun 2021
31 Dec 2024, 22:04
Marara Pharmacy
I just find out that Bonitas moved from Pharmacy Direct to Marara Pharmacy. Upon reading the reviews it is evident that everyone using this Pharmacy have issues. Most interesting are the same comment from Marara Pharmacy. Seems it is automated. No wonder nobody is doing their job at Marara Pharmacy.
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Marara Pharmacy's replyOfficial
07 Jan 2025, 11:16Dear Ben B,
Thank you for sharing your concerns. We truly value feedback from our members and take complaints seriously.
We understand your frustration with the transition to Marara Pharmacy and the issues you've mentioned regarding customer service and automated responses. Our goal is to ensure that all our members receive the best possible service.
We’re actively working on addressing these concerns and improve the service. In the meantime, we encourage you to contact our support team directly at *** so that we can look into your specific case and provide any immediate assistance.
Your satisfaction is very important to us, and we are committed to resolving this matter as quickly as possible.
Thank you for your understanding.
Regards, Marara Customer Experience team.
Thank you for sharing your concerns. We truly value feedback from our members and take complaints seriously.
We understand your frustration with the transition to Marara Pharmacy and the issues you've mentioned regarding customer service and automated responses. Our goal is to ensure that all our members receive the best possible service.
We’re actively working on addressing these concerns and improve the service. In the meantime, we encourage you to contact our support team directly at *** so that we can look into your specific case and provide any immediate assistance.
Your satisfaction is very important to us, and we are committed to resolving this matter as quickly as possible.
Thank you for your understanding.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply07 Jan 2025, 11:16
Official
Dear Ben B,
Thank you for sharing your concerns. We truly value feedback from our members and take complaints seriously.
We understand your frustration with the transition to Marara Pharmacy and the issues you've mentioned regarding customer service and automated responses. Our goal is to ensure that all our members receive the best possible service.
We’re actively working on addressing these concerns and improve the service. In the meantime, we encourage you to contact our support team directly at *** so that we can look into your specific case and provide any immediate assistance.
Your satisfaction is very important to us, and we are committed to resolving this matter as quickly as possible.
Thank you for your understanding.
Regards, Marara Customer Experience team.
Thank you for sharing your concerns. We truly value feedback from our members and take complaints seriously.
We understand your frustration with the transition to Marara Pharmacy and the issues you've mentioned regarding customer service and automated responses. Our goal is to ensure that all our members receive the best possible service.
We’re actively working on addressing these concerns and improve the service. In the meantime, we encourage you to contact our support team directly at *** so that we can look into your specific case and provide any immediate assistance.
Your satisfaction is very important to us, and we are committed to resolving this matter as quickly as possible.
Thank you for your understanding.
Regards, Marara Customer Experience team.