kK
katlegobmalemela K

1 reviews | Active since Sept 2018

13 Feb 2025, 17:03

Marara Pharmacy and Bonitas Gambling with our lives

The partnership of Marara Pharmacy and Bonitas will definitely be the end of us, sadly how nothing is working for us with Bonitas anymore and yey our payment are never late...

Why move us from Pharmacy Direct where everything was handled professionally to this joke of a pharmacy?

I sent through my prescription on the 9th of Jan, a few more re-sends and to date no action accept acknowledgement smses as of this was not funny enough only to receive an sms from Bonitas telling me how worried they are I didn't send through my script. When calling the pharmacy they telling me how I attached the wrong thing and yet they failed to merely respond to the mail a month and few days later.

The one star is only there because I cannot review without a one.

0
Replies (1)
Marara Pharmacy
Marara Pharmacy's reply18 Feb 2025, 16:58
Official
 
Dear Katlego M

Thank you so much for taking our call earlier. We are glad that the issue has been resolved, and we appreciate your patience. 

Marara Pharmacy has broadened its communication channels to ensure effective communication going forward. 

 
Regards, 

Marara Customer Experience team.