SR
Sadanand R
1 reviews | Active since Oct 2023
13 Mar 2025, 11:37
Marara claiming money *****ulently and *****ing money
This pharmacy should not be trusted. They have been making huge false claims using up all of my funds in my pharmacy medical scheme bonitas. They have claimed a huge amount and got paid for it. I am currently opening a police case against them for ***** and *******ion! They do not answer their calls!
Do not trust them and report them if you have the same problem!
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Replies (1)
Marara Pharmacy's replyOfficial
14 Mar 2025, 16:29Dear Sadanand R,
I am truly sorry to hear about the serious concerns you’ve raised, and I understand your frustration.
Please accept our sincerest apologies for any distress or confusion this situation has caused.
Please accept our sincerest apologies for any distress or confusion this situation has caused.
We take all allegations regarding ********** activity and billing errors very seriously. I want to assure you that we are committed to resolving this issue as quickly and transparently as possible.
I would like to personally assist in investigating your claims to ensure that everything is handled correctly and to address any concerns you may have regarding your account.
I would like to personally assist in investigating your claims to ensure that everything is handled correctly and to address any concerns you may have regarding your account.
We are also reviewing our communication channels to ensure this does not happen again. I deeply regret the difficulty you've had in reaching us, and we will take immediate steps to improve our customer service.
Again, I apologize for the inconvenience you’ve experienced.
I am committed to helping resolve this matter and ensure that your concerns are addressed appropriately.
I am committed to helping resolve this matter and ensure that your concerns are addressed appropriately.
Thank you for bringing this to our attention.
Regards,
Marara Customer Experience team.
Regards,
Marara Customer Experience team.
Marara Pharmacy's reply14 Mar 2025, 16:29
Official
Dear Sadanand R,
I am truly sorry to hear about the serious concerns you’ve raised, and I understand your frustration.
Please accept our sincerest apologies for any distress or confusion this situation has caused.
Please accept our sincerest apologies for any distress or confusion this situation has caused.
We take all allegations regarding ********** activity and billing errors very seriously. I want to assure you that we are committed to resolving this issue as quickly and transparently as possible.
I would like to personally assist in investigating your claims to ensure that everything is handled correctly and to address any concerns you may have regarding your account.
I would like to personally assist in investigating your claims to ensure that everything is handled correctly and to address any concerns you may have regarding your account.
We are also reviewing our communication channels to ensure this does not happen again. I deeply regret the difficulty you've had in reaching us, and we will take immediate steps to improve our customer service.
Again, I apologize for the inconvenience you’ve experienced.
I am committed to helping resolve this matter and ensure that your concerns are addressed appropriately.
I am committed to helping resolve this matter and ensure that your concerns are addressed appropriately.
Thank you for bringing this to our attention.
Regards,
Marara Customer Experience team.
Regards,
Marara Customer Experience team.