IW
Ilene W
1 reviews | Active since May 2016
08 May 2025, 11:24
MAHAHA Pharmacy - WORST ever!!!!
WORST EVER!!!! You can only speak to call center agents and not to any manager. So the agent is just there to see what they can do. They do not care about chronic medication that needs to be delivered.
For me they are MAHAHA Pharmacy. They should change there name please.
The other thing is, why did Bonitas choose them to be a service provider.
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Replies (1)
Marara Pharmacy's replyOfficial
09 May 2025, 09:30Good day Ms. Van Wyk
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply09 May 2025, 09:30
Official
Good day Ms. Van Wyk
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team