Ma***a Pharmacy - uselss
***!!!!!!! Why would Bonitas assign such a useless and *********** pharmacy to cater for us.
I have been attempting to receive my chronic medication from useless Ma***a Pharmacy for the past 3 weeks with no success.
1. I have registered on the website and uploaded my prescription with no feedback. 2. I sent several emails with my prescription hoping to receive assistance there, however no luck there either. 3. I sent several Whatsapp messages and the prompts to work either.
We pay Bonitas every month but you'd swear that we're not paying.
Helpful (0)
Replies (1)0
Replies (1)
Marara Pharmacy's replyOfficial
12 Mar 2025, 11:31Dear Jennifer J,
Thank you for reaching out to us and sharing your concerns. I sincerely apologize for the frustration you’ve experienced with obtaining your chronic medication from Marara Pharmacy, and I completely understand your disappointment with the lack of communication and service.
Your experience is certainly not the standard we aim to uphold, In the meantime, I recommend that we review the status of your prescription to determine any immediate actions that can be taken.
We appreciate your patience and continued support, and we are committed to resolving this issue for you as soon as possible.
Once again, I apologize for the inconvenience, and I look forward to resolving this matter for you.
Regards, Marara Customer Experience team.
Thank you for reaching out to us and sharing your concerns. I sincerely apologize for the frustration you’ve experienced with obtaining your chronic medication from Marara Pharmacy, and I completely understand your disappointment with the lack of communication and service.
Your experience is certainly not the standard we aim to uphold, In the meantime, I recommend that we review the status of your prescription to determine any immediate actions that can be taken.
We appreciate your patience and continued support, and we are committed to resolving this issue for you as soon as possible.
Once again, I apologize for the inconvenience, and I look forward to resolving this matter for you.
Regards, Marara Customer Experience team.
Marara Pharmacy's reply12 Mar 2025, 11:31
Official
Dear Jennifer J,
Thank you for reaching out to us and sharing your concerns. I sincerely apologize for the frustration you’ve experienced with obtaining your chronic medication from Marara Pharmacy, and I completely understand your disappointment with the lack of communication and service.
Your experience is certainly not the standard we aim to uphold, In the meantime, I recommend that we review the status of your prescription to determine any immediate actions that can be taken.
We appreciate your patience and continued support, and we are committed to resolving this issue for you as soon as possible.
Once again, I apologize for the inconvenience, and I look forward to resolving this matter for you.
Regards, Marara Customer Experience team.
Thank you for reaching out to us and sharing your concerns. I sincerely apologize for the frustration you’ve experienced with obtaining your chronic medication from Marara Pharmacy, and I completely understand your disappointment with the lack of communication and service.
Your experience is certainly not the standard we aim to uphold, In the meantime, I recommend that we review the status of your prescription to determine any immediate actions that can be taken.
We appreciate your patience and continued support, and we are committed to resolving this issue for you as soon as possible.
Once again, I apologize for the inconvenience, and I look forward to resolving this matter for you.
Regards, Marara Customer Experience team.