KM
Kedi M
1 reviews | Active since Oct 2025
20 Oct 2025, 17:04
K m
There so called *********** and unreliable marara pharmacy ever since this year my chronic medication has been a headache when comes to delivery ..what a disgrace not to care about people health .a person can even die while waiting for them to deliver...very furious client
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Marara Pharmacy's replyOfficial
21 Oct 2025, 12:15 Dear Kedi Mosiea
Thank you for your message. We are truly sorry to hear about your ongoing experience and deeply regret the frustration and distress this has caused you. We understand that consistent and timely delivery of your chronic medication.
Your feedback has been escalated to our senior team for urgent review. We are currently investigating the cause of the repeated delays and will take immediate steps to ensure this does not continue.
We are committed to restoring your trust.
Thank you for your patience, and again, we apologise for the inconvenience caused.
Regards
Marara Customer Experience Team
Thank you for your message. We are truly sorry to hear about your ongoing experience and deeply regret the frustration and distress this has caused you. We understand that consistent and timely delivery of your chronic medication.
Your feedback has been escalated to our senior team for urgent review. We are currently investigating the cause of the repeated delays and will take immediate steps to ensure this does not continue.
We are committed to restoring your trust.
Thank you for your patience, and again, we apologise for the inconvenience caused.
Regards
Marara Customer Experience Team
Best regards,
Marara Pharmacy's reply21 Oct 2025, 12:15
Official
Dear Kedi Mosiea
Thank you for your message. We are truly sorry to hear about your ongoing experience and deeply regret the frustration and distress this has caused you. We understand that consistent and timely delivery of your chronic medication.
Your feedback has been escalated to our senior team for urgent review. We are currently investigating the cause of the repeated delays and will take immediate steps to ensure this does not continue.
We are committed to restoring your trust.
Thank you for your patience, and again, we apologise for the inconvenience caused.
Regards
Marara Customer Experience Team
Thank you for your message. We are truly sorry to hear about your ongoing experience and deeply regret the frustration and distress this has caused you. We understand that consistent and timely delivery of your chronic medication.
Your feedback has been escalated to our senior team for urgent review. We are currently investigating the cause of the repeated delays and will take immediate steps to ensure this does not continue.
We are committed to restoring your trust.
Thank you for your patience, and again, we apologise for the inconvenience caused.
Regards
Marara Customer Experience Team
Best regards,