M
Mercy

1 reviews | Active since Aug 2026

20 Aug 2026, 09:05

I’ve struggled with my chronic script dated 6th July which I submitted in July

I’ve struggled with my chronic script dated 6th July which I submitted in July. After few emails with proof of submitting it it before.. finally received my meds however I got a message that it was last repeat, I need a new script! That script is valid for 6 months

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Replies (1)
Marara Pharmacy
Marara Pharmacy's reply20 Aug 2026, 10:11
Official
Dear Mercy

Thank you for sharing your experience with us.

We truly appreciate your support and value your feedback, as we are always looking for ways to improve our service.

Please note that the SMS you received relates to the prescription dated 5 August 2026, which is a once-off prescription. Your July prescription is valid for six months, and you still have five (5) repeats remaining.

If there is anything specific, we could have done better, we would appreciate hearing your feedback so that we can continue to improve.
We look forward to assisting you again in the future and providing you with an even better experience. 

Best regards,
Marara Customer Experience Team