FD
Fezokuhle D
1 reviews | Active since Jan 2023
07 Sept 2025, 16:34
Inconvenience of a company
I am yet to meet an *********** so called convenient pharmacy. Their lack of communication and late delivery of medication despite several calls is disheartening. They only responded after my hello Peter review and nothing else. Explain to me how you claim medication and get paid on the 26th and yet to date no delivery has been made? Bonitas really dropped the ball here putting our lives at risk.
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Replies (1)Marara Pharmacy's replyOfficial
19 Sept 2025, 13:44Dear Fezokuhle Duma
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. This is not the kind of service we want our members to experience.
We are pleased to note that your issue has now been resolved. Should you require any further assistance, please do not hesitate to contact us.
We truly appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Customer Experience Team
Marara Pharmacy's reply19 Sept 2025, 13:44
Official
Dear Fezokuhle Duma
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. This is not the kind of service we want our members to experience.
We are pleased to note that your issue has now been resolved. Should you require any further assistance, please do not hesitate to contact us.
We truly appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Customer Experience Team
