SG
Stef G

1 reviews | Active since Jul 2016

03 Oct 2025, 07:34

Incompetence and dangerous to heath care

Thank you for your response. However, nothing has changed. Your delivery was once again late and not in line with the timeline your consultant promised. This means you have still failed to deliver on time.

What is even more disturbing is the fact that medication not part of the prescript medication in the delivery was not in its original packaging, wrongly labeled, and dangerous — as it could have severe consequences if taken together with my wife’s current prescribed medication. This raises a serious question about your quality control measures and whether Marties Snyman even holds a valid dispensing license.

This matter is of such severity that it must be reported to the South African Pharmacy Council (SAPC). I have only one word to summarize my experience with your service: Incompetence.

0
Replies (1)
Marara Pharmacy
Marara Pharmacy's reply08 Oct 2025, 12:21
Official
Good Day Mr Grobler

We do apologize for the inconvenience caused to you and your dependent. 

Our records indicate that our team has been in contact with you and the matter has been resolved.

Should you require any further assistance, please do not hesitate to contact us.

Regards
Marara Customer Experience Team